188 ph Privacy Policy

1. Information We Collect

When you register on 188 ph, we collect personal information that is necessary to create and manage your account, verify your identity, and process your transactions. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. When you use the platform, we automatically collect technical data including your IP address, device type, browser information, and session activity logs to help us maintain platform security and improve your experience. We may also collect information you provide when you contact our support team, such as the content of your messages and any documents you submit for verification purposes. All information collected is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required by applicable regulations. You are responsible for ensuring that any information you provide to us is accurate and up to date.

2. How We Use Your Information

188 ph uses the personal information we collect for the following purposes: to create and manage your player account; to verify your identity and confirm your eligibility to use the platform; to process deposits, withdrawals, and other financial transactions in Philippine pesos; and to provide customer support when you contact us. We also use your data to comply with our legal and regulatory obligations, including anti-money laundering requirements and responsible gaming obligations applicable in the Philippines. Technical and usage data helps us monitor platform performance, detect and prevent fraud or unauthorised access, and improve the overall user experience. We may use your contact details to send you important account-related notifications, such as transaction confirmations, security alerts, or updates to our terms and policies. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your data will not be used for any purpose that is incompatible with the purposes described in thispolicy without your prior consent.

3. Sharing of Personal Information

188 ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and technical infrastructure partners — all of whom are bound by strict confidentiality obligations and are only permitted to use your data for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so, such as in response to a valid court order or regulatory investigation. In the event that 188 ph undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your personal information with third parties for direct marketing purposes without your explicit consent. Any third-party service providers we engage are carefully assessed to ensure they maintain appropriate data security standards consistent with Philippine law. If you have concerns about a specific data-sharing arrangement, please contact our support team for clarification.

4. Cookies and Tracking Technologies

The 188 ph platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how players interact with different sections of the site. Cookies are small text files stored on your device that help us recognise returning users, maintain session security, and measure the effectiveness of platform features. We use strictly necessary cookies to ensure the platform functions correctly, as well as analytical cookies that help us understand usage patterns and identify areas for improvement. You can manage or disable non-essential cookies through your browser settings at any time; however, please note that disabling certain cookies may affect the functionality of some platform features. We do not use cookies to track your activity across unrelated third-party websites or to build advertising profiles. Any data collected through cookies is handled in accordance with the same data protection standards described throughout this policy. For more information about the specific cookies we use and how to manage them, please contact our support team.

5. Data Security and Retention

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 188 ph platform is encrypted using industry-standard protocols, and access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis. We retain your personal information for as long as your account remains active and for such additional periods as are required by applicable Philippine law or regulatory obligations, including anti-money laundering record-keeping requirements. When your data is no longer required for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our internal data retention procedures. While we make every reasonable effort to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your 188 ph account and to keep your login credentials confidential. If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact our support team immediately. We will investigate any reported security incidents promptly and take appropriate remedial action.

6. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have a number of rights with respect to your personal information held by 188 ph, and we are committed to honouring those rights in a timely and transparent manner. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request correction of any inaccurate or incomplete data. You also have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain certain records. If you believe that your data has been processed in a manner that violates your rights or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team with your request and we will respond within the timeframe required by applicable regulations. We may need to verify your identity before processing certain requests to ensure the security of your account and personal information.

7. Updates to This Policy

188 ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes to this policy, we will notify registered players by posting a notice on the platform or by sending a notification to the email address associated with your account. The updated policy will take effect from the date it is published on this page, and your continued use of the platform after that date constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. If you do not agree with any changes to this policy, you should discontinue use of the platform and contact our support team to discuss your options. The date at the top of this page indicates when the policy was last updated. Previous versions of this policy are available upon request from our support team.